GDPR Privacy Policy – Southern Lights Ltd (RAICE Trading as Southern Lights)

Company Number: 06872161

Southern Lights Limited, operating as RAICE Trading (Southern Lights), is committed to preserving the privacy of all individuals—including clients, candidates, and other third parties we interact with—and protecting any personal information provided to us. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect the following personal information:

Name, address, phone numbers, fax number, and email address
Date of birth
CVs, personal statements, employment history, qualifications, salary expectations, and related information
On occasion, sensitive personal information, such as criminal convictions or ethnic origin

We do not sell, trade, or rent your personal information to unaffiliated third parties without your consent.

2. How We Use Your Information

Your personal information may be used to:

Match your details with job vacancies and assist in finding suitable positions
Contact you regarding applications or job opportunities
Subscribe you to job alerts (which you can unsubscribe from at any time)
With your consent, share relevant information with clients to support applications or assess eligibility
Inform you about Southern Lights products, services, events, promotions, or other useful information
Gather feedback about our services and notify you of important updates
Prevent and detect crime or fraud where necessary

3. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes we collected it for, including any legal or reporting requirements.

Candidates not placed: Information retained for 10 years from last communication unless you request otherwise.
Placed candidates/contractors: Information retained for 10 years from placement start date, plus up to 12 months for secure review and deletion.

We implement strict physical, electronic, and administrative security measures, including encrypted storage on secure servers, to protect your data from unauthorized access, loss, or damage.

4. Access and Correction

Under GDPR, you have the right to:

Request a copy of the information we hold about you
Request corrections or updates to ensure accuracy
Opt out of communications
Raise any concerns regarding our use of your personal data

Requests may require identity verification. In some cases, we may refuse a request if legal obligations prevent us from doing otherwise.

To update your CV or other information, simply submit a new version via our website or notify your Southern Lights contact.

5. Who Has Access to Your Information

Your information may be accessed by or shared with:

Southern Lights staff, contractors, and business partners (e.g., web or payment service providers)
Trusted third parties providing services such as reference checks, psychometric tests, or skills assessments
Professional advisors, IT consultants, or other service providers acting on our behalf
Government bodies or law enforcement agencies when required by law

Additionally, personal information may be disclosed in the event of a business sale, merger, or acquisition.

6. Your Consent

By submitting personal data to Southern Lights, you consent to our use of your information as described in this policy. We may also seek consent for other purposes not listed above. If you do not agree, you may contact us to unsubscribe.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via a prominent notice on our website. We encourage you to review this page periodically to stay informed of our practices.

8. Contact Information

For any enquiries, data access requests, or concerns:

Southern Lights Ltd (RAICE Trading as Southern Lights)

Address: 6 Hill Road, Clevedon, Bristol, BS21 7NE

Email: gdpr@southern-lights.co.uk

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